Cue Caddie FAQ — Answers That Aim True

GENERAL QUESTIONS

 

🪄 What is Cue Caddie, exactly?

Cue Caddie is a smart training device that mounts to your pool cue. It gives real-time feedback on aiming and (with the Pro version) position play — helping you develop the instincts and precision of a seasoned player.

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🎱 Who is Cue Caddie for?

Cue Caddie is perfect for intermediate beginners to advancing players — anyone with a basic stroke looking to sharpen their aim, improve position play, and build consistency.

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🔮 Why “turn your cue into a magic wand”?

Because it feels like magic when your shot just clicks. Cue Caddie helps you see angles and control the cue ball like never before. But it’s not fantasy — it’s real training, built on physics, habit-building, and professional insight.

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TECHNICAL & FUNCTIONAL

⚙️ How does Cue Caddie attach to my cue?

It uses two strong, removable O-rings to mount securely to the wrap area of your cue. It’s lightweight, balanced, and won’t damage your stick.

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🔋 How long does the battery last?

A full charge typically lasts multiple practice sessions. Just plug it in with the included USB-C cable when you’re done. It charges quickly and efficiently.

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📶 Does Cue Caddie need WiFi?

Only when checking for software updates. You don’t need to be connected to use the device during practice or play.

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📦 What comes in the box?

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• Cue Caddie device

• Mounting O-rings

• Charging cable (USB-C)

• Reset tool

• Quick-start guide
   

USAGE & BENEFITS

🎯 How does Cue Caddie help with aiming?

It calculates the exact cut angle and ball fraction needed for your shot, showing you where to aim. You align your cue, press a button, and it does the rest — all while reinforcing your own feel and vision.

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🎩 What about position play?

That’s where Cue Caddie Pro shines. You tell it where you want the cue ball to end up, and it recommends the spin and speed needed to get there — using guidance from real pool pros.

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🧠 Will it really help me “play by feel”?

Yes! Cue Caddie is designed to accelerate the development of your subconscious pattern recognition — the key to "feel" in pool. It gives your brain the right feedback, faster.
 

VERSIONS & FEATURES

🛠 What’s the difference between Basic and Pro?

Basic - Aiming only: shows where and how to hit the object ball.
Pro - Aiming + position: adds spin and speed guidance for cue ball control.

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🧪 Is it accurate?

Very — but it’s not perfect. Like any training tool, your results will depend on consistent technique and practice. It guides you toward better habits and sharper instincts.

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TROUBLESHOOTING & SUPPORT

🔌 My Cue Caddie won’t turn on.

Check that it’s charged using the included USB-C cable and a standard 5V charger. Still stuck? Try pressing the reset button above the screen with the provided tool or a pen.

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🛜 I can’t connect it to WiFi.

On first boot or after a reset, Cue Caddie becomes a hotspot. Connect your phone to it, visit 192.168.4.1, and follow the on-screen instructions. It’s all in the manual — and we’re here if you need help.

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🧽 How do I take care of Cue Caddie?

Keep it dry, avoid drops or impacts, and store it in a clean, cool place when not in use. Updates are automatic — just connect it to WiFi once in a while.

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ORDERS & RETURNS

💳 What’s your return policy?

We want you to love your Cue Caddie. If you're not satisfied within 30 days, return it in good condition for a full refund - email us and we'll sort it out.

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🌍 Do you ship internationally?

No. Given the current climate, we can only ship domestically.

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📬 How do I get support?

Contact us anytime at deadeye.products@gmail.com. We’re real people — and we love helping pool players.